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City & Guilds: Business Skills Network

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Location

New College Durham

Framwellgate

Moor Campus

Framwellgate Moor

DH1 5ES

United Kingdom

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Agenda: Business Skills Update

13.15 Coffee, registration and networking

13.30 Welcome and introductions

  • § Outline of purpose

13.45 Creating Digital skilled workforce – classroom to work room

  • § City & Guilds Business Support Technical qualficiations
  • § Understanding how they are tested

14.30 Break

14.45 Apprenticeship Standards

  • § Behind Customer Service Practitioner
    • o EPA – what, when, where, how, who
    • o How do you know
    • § Business Administrator – where are we now
      • o EPA – what, when, where, how, who
      • o How do you know

15.30 Supporting YOU

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Date and Time

Location

New College Durham

Framwellgate

Moor Campus

Framwellgate Moor

DH1 5ES

United Kingdom

View Map

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