CLASS Network Conference 2015 - Wednesday, 1st April 2015 (9.30 am-1.30 pm)

Actions and Detail Panel

Sales Ended

Date and time


Alan Turing Building

The University of Manchester

Oxford Road


M13 9PL

United Kingdom

View map

Sales Have Ended

Registrations are closed

Your registration has been received. We look forward to seeing you at the event.


CLASS Network

Clerical, Secretarial & Administrative Suppport Staff Conference

Wednesday 1st April, 2015

Alan Turing Building


09.30 – 10.00

Arrival, refreshments and registration

10.00 – 10.05

Opening and Welcome:

Professor Dame Nancy Rothwell

10.05 – 10.35

Behind the scenes at Manchester Museum

Professor Nick Merriman

10.35 – 11.00

Refreshment break

11.00 – 12.30

Parallel Workshops:

  1. 1. Neuro Linguistic Programming (NLP)
  2. 2. Transactional Analysis (TA)
  3. 3. Laughter Yoga
  4. 4. Myers Briggs Type Indicator (MBTI)

12.30 – 13.30

Lunch (A hot lunch will be served in the foyer of the Alan Turing Building. Please advise in the registration form if you have any special dietary requirements).




We are running four parallel workshops, all of which are offered by staff at the Staff Training and Development Unit. Each delegate will be able to attend only one workshop and this will be on a first-come-first-serve basis. Numbers per workshop are limited. Delegates are advised to choose an alternative workshop where their preferred choice is not available. Please note that if more than one workshop is chosen by an individual, the conference organisers will randomly allocate them to a workshop and cannot guarantee that it will be their preferred choice.

Workshop 1 Neuro Linguistic Programming

Donna Wilkinson

Neuro Linguistic Programming (NLP) is concerned with understanding how effective people organise their thinking, feelings, language and behaviour to produce the results they do. Delegates will gain an understanding about what NLP is and how it can be used to help expand and improve upon ways to communicate.

You will hope to:

  1. 1. Gain a broad understanding of what NLP is and identify some simple techniques for improving communications in the workplace.
  2. 2. Identify your own communication preferences as well as understanding how other “tick”.
  3. 3. Understand how to use different perceptual positions to create a choice of outcomes.
  4. 4. Explore a simple technique for communicating ideas effectively.

Workshop 2 Transactional Analysis

Denise Fieldhouse

Transactional Analysis (TA) is a theory of personality, a theory of child development, a psychotherapy and a theory of social interaction. Delegates will be acquainted with some basic TA concepts.

You will hope to:

  1. 1. Learn about the basic ego-state model.
  2. 2. Learn about life positions and how these can impact on relationships and social interactions.
  3. 3. Learn about using TA to help improve interpersonal communications.

Workshop 3 Laughter Yoga

Paul Dixon

Workshop 4 Myers Briggs Type Indicator

Sandra Booth

The Myers Briggs Type Indicator (MBTI) is a psychometric instrument which measures individual preferences relating to how people perceive the world and make decisions. Delegates will learn about the MBTI and how it is used. They will have an opportunity to identify their own personal ‘type’ and begin to explore the impact on their working relationships.