Start your journey into the administrative world with our Clerical Assistant Class! Learn essential office skills, organisation techniques, and communication strategies to thrive in any business environment. Perfect for beginners looking to enter the workforce.
Course Curriculum
- Module 01: Introduction to Office Administration
- Module 02: Skills of an Effective Administrator
- Module 03: Business Etiquette
- Module 04: Business Telephone Skills
- Module 05: Representing Your Boss and Company
- Module 06: Mail Services and Shipping
- Module 07: Travel Arrangements
- Module 08: Organising Meeting and Conferences
- Module 09: Time Management
- Module 10: Record Keeping and Filing Systems
- Module 11: Business Writing Skills
- Module 12: Organisational Skills
- Module 13: Communication Skills
- Module 14: Customer Service
- Module 15: Effective Planning and Scheduling
- Module 16: Invoicing/Petty Cash
(See Curriculum)
What's included:
- CPD Certification
- Fully online, interactive course.
- Free PDF certificate on course completion.
- 24/7 access to the course for a lifetime.
- Online support
