£204.36

Client conversions that drive growth

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Location

Pullman London St Pancras Hotel

100-110 Euston Road

London

NW1 2AJ

United Kingdom

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Refund Policy

Refund Policy

Refunds up to 30 days before event

Event description

Description

If you or your firm would like to:

  • Hold sales meetings without being ‘salesy’

  • Grow revenue from existing client relationships

  • Rescue difficult client relationships

OR

  • Conduct client feedback meetings in a structured, effective and meaningful way

Then this half day interactive course is for you.

Designed and delivered by specialist professional services researchers with decades of experience completing thousands of client feedback and brand perceptions interviews across the globe, this session will leave attendees with complete confidence in conducting highly effective client conversations.


Attendees will learn:

  • The five ‘killer’ questions for effective conversations

  • How to probe (without prompting) to uncover issues or identify new business opportunities

  • How to professionally and effective manage client complaints

  • How to manage ‘sales’ meetings in a comfortable and professional manner that leaves the door open for specific and measurable follow up

Places are limited, and available on a first come, first served basis. Bookings made in January will benefit from our Early Bird discount, at just £199 per ticket. From 1st February, tickets will be priced £249 each (ex VAT and EventBrite charges).


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Date and Time

Location

Pullman London St Pancras Hotel

100-110 Euston Road

London

NW1 2AJ

United Kingdom

View Map

Refund Policy

Refunds up to 30 days before event

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