Client Management: Partner or Consultant?

In today’s competitive landscape, the role of Customer Success and Account Management extends far beyond maintaining relationships—it’s about defining how you engage and add value. Should you position yourself as a trusted partner embedded in your client’s journey, or as a consultant who brings specialised expertise at critical moments? Join us for this interactive webinar as we explore the nuances of both approaches, uncover when each style drives the most impact, and share practical strategies for building stronger, more resilient client relationships.