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Client Management Skills

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Keychange Charity

43 Westminster Bridge Road

London

SE1 7JB

United Kingdom

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Refunds up to 7 days before event

Event description

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  • Are you worried about your client management skills?
  • Do you struggle to confidently negotiate terms and make sure you get paid?
  • Would you like to grow your business and add to your skillset?

If clients enjoy working with you it's likely they'll return and recommend other people to you. If this is not happening, it may be that your client management skills need some work.

I have over 20 years' experience of managing client relationships in a global corporate. Now you can learn from my management experience, which has ranged from household names to small businesses.

In this half-day workshop, we'll take a detailed look at every aspect of managing your client relationships. You'll leave with an understanding of the client management strategies I used throughout my career; plus, you'll have the clarity and confidence you need to delight your clients and get more from them.

What will we do?

  • Explore the life cycle of client relationships, so you can make the most of every touchpoint
  • Identify the best techniques to discuss terms
  • Find ways to tackle reluctant clients and make sure you nail that sale
  • Discuss responses to price-related objections
  • Identify concrete actions to boost your client management skills

Where and when?

  • Boardroom, Keychange Charity, just 10 minutes walk from Waterloo (5 minutes from Lambeth North)
  • Wednesday 22 November 2017 from 10.30am to 1.30pm
  • Drinks and snacks will be provided

What does it cost?

  • Tickets cost £54.50 for early birds, rising to £69 one week before the event

Previous attendees have said:

“I loved the clarity of the workshop, the vision, thinking, practical support and interest from Amanda and the other participants. It was invaluable – I’m so glad I came.” – Angela Robson, Director of Pearl Works Productions

“Really well presented workshop, pitched at a level that works for small business owners" - Julia Jones, Iceland Travel Expert

“I found the workshop very useful and felt confident to put what I learned into action afterwards. Amanda is friendly, easy-going and accessible.” – Lucie Chiocchetti, Brand Strategist


If you'd like to know more about this workshop, please get in touch.


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Date and Time

Location

Keychange Charity

43 Westminster Bridge Road

London

SE1 7JB

United Kingdom

View Map

Refund Policy

Refunds up to 7 days before event

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