Club Matters: Participant experience

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Online Event

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How to provide an amazing participant experience

About this Event

With so much competition for people’s time, how do you ensure your club/organisation is chosen over other opportunities? By understanding what existing and potential members and participant want, you can deliver a great experience for them.

This workshop covers:​

• What we mean by Participant Experience and why it’s important to get it right

• Understanding your participants

• Consistently delivering a great Participant Experience

• How to bring about change

• Identifying ongoing support opportunities

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Online Event

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