Club Matters: Participant experience
How to provide an amazing participant experience
By Energise Me
Date and time
Mon, 18 Jan 2021 11:00 - 13:00 PST
Location
Online
How to provide an amazing participant experience
Online
With so much competition for people’s time, how do you ensure your club/organisation is chosen over other opportunities? By understanding what existing and potential members and participant want, you can deliver a great experience for them.
This workshop covers:
• What we mean by Participant Experience and why it’s important to get it right
• Understanding your participants
• Consistently delivering a great Participant Experience
• How to bring about change
• Identifying ongoing support opportunities