£400

Co-Design Bootcamp - 11/12 December 2018

Event Information

Share this event

Date and Time

Location

Location

Dundee & Angus College

Gardyne Campus

Dundee

DD5 1NY

United Kingdom

View Map

Event description

Description

Service Design is a multi-disciplinary, innovative field that “helps organizations see their services from a customer perspective.” Organisations across the world are increasingly recognising the value of service design in putting people at the heart of thoughtfully designed activities, processes and experiences.

We offer this two-day bootcamp, open to anyone, regardless of qualification or experience, who wishes to develop service design skills and understand the principles and methods of co-design. This will centre on developing the knowledge of how participatory design for mixed audiences can be developed and delivered through the facilitation of co-design workshops and events.

The unit is relevant for those who wish to engage service users and communities in decision making through creative processes, and is most appropriate for those who already work professionally with such groups, or aspires to do so. We do not recommend that you undertake this course without a prior knowledge of service design tools and methods which can be obtained from the User Research and SD Tools and Methods bootcamp/unit(s).

This Unit introduces you to co-design through dynamic and interactive workshops explaining how co-design is used within the service design process.

  • How creativity works for both individuals and groups
  • Approaches to innovation that involve users and consumers
  • Examples and case studies
  • How prototyping contributes to the co-design process
  • The methods and value of prototyping in service design
  • Key methods of prototyping services
  • How to use prototyping in collaborative design processes
  • What graphic facilitation is and how to apply it in co-design
  • The key principles and approaches of co-design facilitation
  • How to communicate, document and report a co-design workshop

This is an innovative way of gaining new skills and knowledge through project based learning tackling “live pitch problems”.

You will be working alongside public sector professionals in local government and the NHS, business start ups and social enterprises focused on how service design can improve quality and get closer to the needs of citizens and customers.

Bootcamp

You can join the bootcamp as a stand-alone two day experience to learn tools and methods on a live project, for an all-inclusive price of £400 - just click on the green Tickets button. Both days will be run at the Gardyne Campus of Dundee and Angus College, meeting at reception for a start at 9.30am and finishing at 4.30pm. Refreshments, lunch and all materials will be provided. At the end of the bootcamp, you will receive a Certificate of Attendance.

Testimonials

If you’re looking for a truly inclusive, fun, surprising, energetic way of working, SDA is for you.

I’ve been able to take my learning and apply it straight away, using the tools and understanding to better design and deliver the work I do in community, and not only that but share it with colleagues who are being inspired to adapt their methods to be better too. SRG Manager, participant.

"From a professional capacity, I will continue to use service design principles in as many areas of work as possible. Using a co-design approach to problem solving has only just started in my role, I want to use all my learning / help influence others into the possibilities around service design." Local Government Manager, participant.

“A meaningful and positive experience. Sign up immediately!” Local Government Officer, participant

Service Design Award

You can also attend the bootcamp and gain credits towards an SQA accredited Professional Development Service Design Award. This is a unique programme of study provided by the Service Design Academy equipping you with introductory skills and knowledge to apply service design methods and tools in your own professional domain, and improve your career prospects as more employers seek service design skills.

Joining the bootcamp as an accredited course involves an additional online briefing, pre-reading, additional self-directed study and assessment activities - a total of 40 hours (including the bootcamp, which is however not essential to attend to gain the accreditation) and costs £600.

To secure the accredited Professional Development Service Design Award requires the completion of three additional short courses. You may be eligible for funding support to study the award.

Full details of our other bootcamps, joining the bootcamp as an accredited course, the Service Design Award, discounts and funding support is available here.

If you are using your ITA funding to part pay for this course please contact Alison Duncan at info@sda.ac.uk to book your place.



Share with friends

Date and Time

Location

Dundee & Angus College

Gardyne Campus

Dundee

DD5 1NY

United Kingdom

View Map

Save This Event

Event Saved