Who is it for? HR/L&D directors, HR/L&D managers, leaders and managers who are managing teams.

Research suggests that frequent, targeted feedback is essential for top performance. Only by seeing your work from another point of view can you perceive the complete picture. Unfortunately few people are getting the calibre of feedback they need to improve.

What is the date? 25th April 2019

What will you learn?

• Understand feedback models, neuroscience and psychology approach.

• Understand 3 common misconceptions about feedback.

• How to frame conversations that help people to improve throughout the year.

• How formal process can be shaped by informal conversations when you ask for feedback.

• Improve the quality of feedback conversations.

• How to measure the benefits of your coaching change conversations (ROI and ROE).

Examples of exercises that you might be expected to do on the day

Playing with the language, using specific and targeted questions such as clarifying and collaborative questions that have a positive cascading effect on your teams’ habits.

What are the key benefits?

The aim of this Masterclass is how to create a robust feedback culture that is centred on continuous learning and that impacts on the engagement of your colleagues.

If you wish to pay via invoice, please get in touch. It is also possible to split payment, please contact me if you have any payment queries.

All my masterclasses are practical. There will be real-life scenarios during which you will be able to share thoughts/perspectives and simulate coaching conversations.
You will be given a ‘startup’ resource pack to apply your new coaching skills in your daily job.