Communicating with Colleagues

Are you an aspiring leader or manager looking to enhance your skills to better connect with others?

• Do you want to achieve clarity and effectively identify, prevent, or manage conflict in the workplace?
• Are you interested in learning through self-reflection and personal development?

Then this workshop is for you!

This one-day workshop is designed for leaders and managers who wish to reflect on their communication skills when interacting with colleagues and effectively manage potential conflicts within teams.

• Discuss the challenges in communicating with colleagues and explore the roots of conflict.
• Explore how to get your message heard and achieve win-win solutions.
• Discover skills for hearing, understanding, making requests, and saying no.
• Demonstrate a 3-step process for raising issues and concerns with colleagues.

How will I learn?

• Participate in hands-on activities and role-playing scenarios to practice and refine your communication skills.
• Engage in group discussions to share experiences, challenges, and solutions with peers.
• Learn from experienced trainers who bring real-world leadership and management experience in a clinical setting.
• Apply new techniques through practical exercises designed to simulate real workplace situations.

Suitable for

This one-day workshop is ideal for Health and Social Care professionals who:

• Regularly engage in challenging conversations with colleagues.
• Are responsible for resolving conflicts in the workplace between colleagues

Cost: £245

Contact

Email the-christie.maguire.unit@nhs.net Call 0161 446 3773

Booking Terms & Conditions

• Your place will only be confirmed when The Christie receives payment or the production of an official purchase order. Please DO NOT book a place unless you have approval from your manager AND confirmation that your trust are willing to pay your delegate fees.
• Once your place is confirmed, you will be notified by email. Please ensure that we hold a valid email address and mobile contact number for you.
• Payment must be made before the course commences. We reserve the right to cancel a booking in the case of non-receipt of payment.
• Joining instructions will be sent via email two to four weeks before the course commences.
• Maguire cannot be held responsible for any failure of delegates’ equipment or internet connection. We encourage you to take advantage of the opportunity for a test call prior to the workshop (contact the-christie.maguire.unit@nhs.net to arrange this).
• In the event of a cancellation: A charge of 25% of the course fee will be made for cancellations up to 6 weeks prior to the workshop date; a charge of 50% of the course fee will be made between 4 and 6 weeks prior to the workshop; no refund will be given for cancellation within 4 weeks of the workshop; suitable replacement delegates will be accepted up to 3 working days prior to the course.

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