£262.80

Communicating with Confidence

Event Information

Share this event

Date and Time

Location

Location

St George's Bristol

Great George Street

(off Park Street)

Bristol

BS1 5RR

United Kingdom

Refund Policy

Refund Policy

Refunds up to 7 days before event

Event description

Description

Overview of the Course

Our Communicating with Confidence course is for people who want to communicate more confidently and persuasively and in a style that is comfortable for you. Are you seen as too nice and do you feel that this maybe diminishing the respect you get from others in the workplace?

Or conversely, would you describe yourself as overly assertive or even aggressive which gives you short term co-operation but long-term resistance?

Do you want to treat others with openness, directness and respect and get the same from them?

This workshop is limited to a maximum of 12 delegates to ensure that our experienced trainer has the time to assist you with any personal complex points which may arise during the workshop.

Who is it for?

This course is for anyone who wishes to communicate more assertively at work. This includes administrative staff through to junior, middle and senior management. Your experienced trainer will identify your behavioural and communication style and in turn you will learn how to best flex your behaviours and communication style to be most effective with your peers.

What will I learn?

This course will focus on the importance of communication skills in the workplace. Whether that be face to face, on the telephone or over email you will explore the impact that verbal, vocal and body language have when communicating via these mediums.

The workshop will aid you in identifying your dominant communication style and then explore the characteristics of your style along with those of your fellow delegates. An emphasis will be put on what constitutes assertive and confident behaviour and you will pick up tips on how to assert yourself and deal with challenging people and situations.

Your trainer will equip you with coping mechanisms and a number of “nuggets” to take away which will give you the confidence and self-belief to communicate more assertively in the workplace.

Course Contents

By the end of this course, you will know how to:

1. Be confident and assertive at work to support positive outcomes

2. Stay in control, calm and composed during awkward or embarrassing moments and cope more effectively other peoples behaviours

3. Identify and eliminate words, gestures and speech patterns that reduce your impact and enhance those that present you in a positive, confident and credible manner

4. Express your ideas in ways that positively influence others and support buy-in

5. Handle conflict in the workplace with poise and composure to minimise friction and build stronger relationships

6. Say no, without feeling guilty or causing resentment, in a way that people will respect and will not take offence to

7. Identify and communicate effectively with different communication styles

8. Be pro-active overcoming challenges rather than trying to avoid them

This workshop can be booked as:

  • a one-off course on the date displayed, please click the button above to get started
  • a credit from a Learning Passport, saving you 17% off the full price, please call us to discuss
  • an In-Company training course just for your team, please call us to discuss

If you have any questions about the event above, or how to book it, please feel free to call us on 01392 409 198 or email open@crisp-cpd.com.

Share with friends

Date and Time

Location

St George's Bristol

Great George Street

(off Park Street)

Bristol

BS1 5RR

United Kingdom

Refund Policy

Refunds up to 7 days before event

Save This Event

Event Saved