Communication & Information Handling in Care

What's included:

• Grab an enrolment letter as a gift!
• Eligibility to earn a CPD & QLS endorsed certificate.
• Fully Online Recorded Class
• 24/7 & Lifetime Access
• Online support
• No hidden fees

This course on Communication & Information Handling in Care explores the vital role communication plays in providing high-quality care. Learners study the principles of effective communication, including verbal, non-verbal, and written techniques. The course emphasises clear, professional communication with colleagues, patients, and families, ensuring information is accurately shared and understood. Participants will also learn how to handle sensitive information with discretion, respecting confidentiality and ethical standards within care settings.

Effective communication is crucial in managing records, reporting incidents, and supporting care planning. The course covers techniques for recording information accurately, using technology responsibly, and following organisational policies. Learners will develop the ability to communicate complex information clearly, respond to queries confidently, and maintain accurate records that support high standards of care. By the end of the course, participants will have enhanced their communication skills and be well-prepared to handle information professionally and responsibly.

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Learning Outcomes

• Apply communication techniques effectively in various care settings consistently.
• Handle sensitive information accurately while maintaining confidentiality at all times.
• Record and share information clearly to support care planning processes.
• Respond professionally to questions from colleagues, patients, or family members.
• Use written and verbal communication methods according to organisational standards.

Who is this course for?

• Care staff seeking to improve communication skills with patients effectively.
• Healthcare assistants wanting to record and manage information accurately daily.
• Nurses aiming to enhance communication with colleagues and management efficiently.
• Students preparing for careers in care and healthcare communication roles.
• Administrators responsible for maintaining accurate records in care environments.

Career Path

• Care Coordinator – Average salary: £28,000 per year.
• Healthcare Assistant – Average salary: £22,000 per year.
• Nursing Associate – Average salary: £26,000 per year.
• Medical Secretary – Average salary: £25,000 per year.
• Care Home Manager – Average salary: £35,000 per year.
• Clinical Administrator – Average salary: £27,000 per year.