Communication Skills Crash Course

Master confident, clear communication across any setting—build stronger connections in work and life with this online crash course.

Overview:

Clear, confident communication isn’t just for public speakers or boardroom heroes—it’s essential for everyday success. This crash course strips away the fluff and delivers sharp, focused lessons designed to help you express your ideas with clarity, listen with intent, and avoid the classic traps of poor messaging. Whether you're in meetings, emails, or video calls, this course gives you the tools to sound human—without sounding unsure.

Packed with strategies for tone, timing, and tact, it suits those who want their voice heard without shouting. You’ll explore verbal and written communication styles, the art of persuasion, and how to manage awkward silences better than a British weather forecast. No over-complications—just lessons that get to the point, so you can too. Whether you're navigating workplace chats or professional emails, you'll come away with sharper communication habits that make people actually want to listen.

Learning Outcomes:

• Communicate more clearly across verbal and written formats.
• Recognise communication barriers and handle them effectively.
• Improve confidence when speaking in professional settings.

• Learn techniques to manage difficult or unclear conversations.
• Understand how tone and body language affect responses.
• Enhance your listening skills for better collaboration outcomes.

Who is this Course For:

• Anyone wanting to improve their everyday communication skills.
• Office workers aiming to communicate more clearly and concisely.
• Team leaders seeking smoother, smarter team interactions.
• Freelancers needing to handle client chats and emails better.
• Students preparing for interviews and presentations.
• Jobseekers who struggle with professional conversations.
• Customer support professionals looking to be more effective.
• Remote workers wanting to stay connected and understood.

Career Path:

• Communications Officer – £28,000 per year
• Customer Service Advisor – £22,000 per year
• Content Writer – £30,000 per year
• Marketing Executive – £26,500 per year
• Project Coordinator – £27,000 per year
• Human Resources Assistant – £25,000 per year