Master verbal, written and visual communication for modern channels in this no-fluff, straight-talking online crash course.

Overview:

Communication isn't about talking louder — it's about getting your message heard, read, or seen without everyone switching off halfway through. This crash course covers the essentials of verbal, written and visual communication without padding or jargon. Whether you're writing a memo or telling a story through a voice assistant, you'll learn how to shape your message so it doesn’t sound like a forgotten voicemail.

You’ll also explore how world events shape communication, and why a dull delivery is more damaging than a typo. From clever structuring to audience-aware tone, you'll pick up techniques used by the best in the business — minus the waffle. We’ve even added a pinch of psychology, strategy, and a look at how professionals keep levelling up without turning into walking PowerPoint decks. It's fast, focused and built for those who’d rather just get better at this, not spend months decoding it.

Learning Outcomes:

Understand core principles of effective communication in any context.
Apply techniques for clear and confident verbal communication.
Develop concise and engaging written communication strategies.
Structure content suitable for voice assistants and digital platforms.
Recognise how global events influence communication approaches.
Learn methods to reflect, adapt, and refine communication over time.

Who is this Course For:

People who often get misunderstood in meetings or emails.
Team leads looking to communicate without causing yawns.
Professionals managing digital content and remote interactions.
Those writing like it's still 1999 and want an upgrade.
Voice UI designers looking to add clarity without clichés.
Freelancers aiming to sound professional without being robotic.
Creatives who overthink their tone and still get ghosted.
Anyone who’s been told “you need to work on your communication.”

Career Path:

Content Designer – £37,000 per year
Communications Officer – £32,000 per year
Voice UX Designer – £45,000 per year
Copywriter – £31,000 per year
Digital Content Strategist – £43,000 per year
Internal Communications Manager – £49,000 per year

Communication Skills Crash Course