Master the art of effective communication in health and social care with our free online training course! Develop empathy, clarity, and active listening skills to build trust and improve patient outcomes. Enhance your professional interactions and make a real difference.
Course Curriculum:
- Module 1: Introduction to Health and Social Care
- Module 2: Communication and its Relevance
- Module 3: Importance of Communication in Healthcare
- Module 4: Professional Communication and Behaviour
- Module 5: Interviewing Techniques
- Module 6: Adapting Communication to a Patient's Ability to Understand
- Module 7: Confidentiality in a Medical Environment
- Module 8: Human Body Vocabulary with Pictures
- Module 9: Equipment, Instrument and Lab Tests
- Module 10: Legal aspects and Ethics
- Module 11: Medical Jargon and Terminology
- Module 12: Acronyms and Abbreviation
(See Curriculum)
What's included:
- CPD Certification
- Fully online, interactive course.
- 24/7 access to the course for a lifetime.
- Online support
