Communication Skills in Health & Social Care — Online Class

This online class, Communication Skills in Health & Social Care, provides a structured approach to mastering communication in medical and caregiving contexts. Learners begin with an introduction to health and social care, followed by modules that explore the importance of communication, professional behaviour, and patient-centred interviewing techniques. The course also addresses how to adapt communication based on a patient’s ability to understand, ensuring clarity and empathy in every interaction.

Further modules cover confidentiality, legal aspects, and ethics, alongside practical vocabulary related to the human body, medical instruments, and lab tests. Learners will also become familiar with medical jargon, terminology, acronyms, and abbreviations commonly used in healthcare settings. This course is designed to build competence and confidence in communicating effectively across various roles in health and social care.

Learning Outcomes:

• Understand the relevance of communication in health and social care.
• Apply interviewing techniques to improve patient interactions.
• Adapt communication to suit patient comprehension levels.
• Use medical terminology, acronyms, and abbreviations accurately.
• Maintain confidentiality and ethical standards in medical settings.
• Recognise equipment and vocabulary used in healthcare environments.

[Explore the Curriculum]

Communication Skills in Health & Social Care — Online Class Description:

The health and social care industry in the United States employs over 20 million people, with communication skills ranking among the top competencies required across roles. As patient needs become more complex, the ability to communicate effectively is essential for delivering safe, compassionate, and accurate care. The demand for skilled communicators in healthcare continues to rise, with thousands of new positions opening annually.

This course, Communication Skills in Health & Social Care, is designed to help learners build strong foundations in verbal, written, and behavioural communication. From understanding medical jargon to adapting speech for patient comprehension, every module is crafted to enhance clarity and empathy. Learners will also explore confidentiality, ethics, and the vocabulary needed to navigate clinical environments.

Enrol today to strengthen your communication skills and thrive in health and social care. Whether you're interacting with patients, colleagues, or managing sensitive information, this course equips you to communicate with confidence and care. Communication Skills in Health & Social Care are not just valuable—they’re vital.

Who is this course for:

• Individuals working in health and social care who want to improve communication skills.
• Caregivers and support staff aiming to adapt communication for patient understanding.
• Healthcare assistants seeking to learn medical terminology and ethical standards.
• Those involved in patient interviews and medical documentation.
• Anyone interested in developing communication skills in health and social care settings.

Career Path:

• Healthcare Assistant
• Medical Receptionist
• Care Support Worker
• Patient Liaison Officer
• Health Records Clerk
• Community Care Worker

Why Choose the Institute of Mental Health?

• Earn a CPD QS Accredited Certificate upon completion.

• Affordable and designed for easy comprehension.
• Instant access to start learning immediately.
• 12 Months of access to course materials after enrolment.
• Enjoy the flexibility of online learning from anywhere in the world.
• 24/7 support available to assist you throughout your learning journey.
• Fully online course with interactive lessons for an engaging learning experience.

Requirements

You don’t need any educational qualifications or experience to enrol in the course.

Do note: You must be at least 16 years old to enrol.

Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.

Process of Evaluation

After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate.

Certificate of Achievement

Certificate of Completion – Digital / PDF Certificate

After completing the course, you can order your CPD Accredited Digital/ PDF Certificate for £5.99.

Certificate of Completion – Hard copy Certificate

• You can get the CPD Accredited Hard Copy Certificate for £12.99.

Shipping Charges:

• Inside the UK: £3.99
• International: £10.99

Disclaimer

Please Take Note: This course is delivered entirely online and consists of pre-recorded sessions. You will receive access to the course materials within 48 hours of completing your enrolment.

Refund Policy:

After getting the login details, no refund request is acceptable.