Communication Skills Online Course

The Communication Skills Online Course is designed to help learners master essential communication techniques required in both personal and professional settings. Effective communication skills are the foundation of leadership, teamwork, and relationship building. This course focuses on developing basic communication skills, advanced communication strategies, telephone etiquette, and body language awareness. Learners will discover how strong communication skills improve confidence, increase career opportunities, and strengthen interpersonal relationships.

From active listening to persuasive speaking, this comprehensive program offers step-by-step guidance to refine verbal and non-verbal communication. It emphasizes workplace communication skills, presentation skills, interpersonal skills, and conflict resolution abilities. By the end of this course, learners will possess practical communication strategies to interact clearly, confidently, and persuasively.

Learning Outcomes

• Develop strong verbal and non-verbal communication skills effectively.
• Apply advanced communication strategies in workplace interactions.
• Improve listening skills for better interpersonal communication results.
• Demonstrate professionalism through telephone and digital communication.
• Interpret body language to enhance understanding in conversations.
• Build confidence to communicate persuasively in varied contexts.

Course Link : Communication Skills Online Course

Course Curriculum

Module 01: Basic Communication Skills

• Understanding the fundamentals of communication skills
• Importance of verbal and non-verbal communication
• Active listening skills and clarity in expression
• Building confidence in everyday communication

Module 02: Advance Communication (I)

• Mastering persuasive communication and influence techniques
• Developing empathy and emotional intelligence in communication
• Overcoming communication barriers and misunderstandings
• Professional communication skills for workplace success

Module 03: Advance Communication (II)

• Communication for leadership and management roles
• Conflict resolution and negotiation techniques
• Advanced presentation and public speaking skills
• Effective communication in team collaboration

Module 04: Telephone Etiquette

• Professional greetings and introductions over the phone
• Maintaining clarity, tone, and politeness in calls
• Handling difficult conversations with professionalism
• Effective communication for customer service and support

Module 05: Body Language and Effective Communication

• Understanding non-verbal cues and gestures
• Using body language to enhance communication
• Improving posture, eye contact, and confidence
• Reading and interpreting others’ body language effectively

Disclaimer:

This is an online course with pre-recorded lessons. You will get access to the course within 48 hours after your enrolment.