Clear, confident and convincing communication is essential in business. You may need to inform, persuade, negotiate or motivate others. Therefore, you need other people to understand your message and feel inspired.

This one-day Communication Skills Training Course will provide you with essential skills to communicate more effectively, helping you to express your message clearly and confidently, avoiding mis-understandings.

Effective communication also means developing the right amount of assertiveness and humour, as well as using the correct body language. We will show you how to develop all these valuable skills. The ability to give constructive feedback, rather than criticism, is another key topic we cover on this course.

This instructive, practical training will give you all the help you need to communicate convincingly and persuasively in meetings and interviews. In addition, this course will help you handle difficult people and deal with unpleasant situations which may arise, especially when you need to handle poor performance issues. You will leave this course feeling a more confident and motivated communicator.

Corporate Coach Training is an ILM Recognised Training Provider as well as being CPD accredited. Completion of this course will allow the delegate to apply for an ILM certificate of attainment, for a small additional charge.

"This was an extremely welcome and focused course, covering rational behaviour in the workplace. Extremely useful tools for managing conflict and improving communication. The trainer was engaging and authoritative. The presentation was well paced, well illustrated, with a good variety of group work, plus presentation." Delegate from Open Doors