Free

Communication Skills; Working with Distressed Clients (Cardiff)

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Location

Eversheds Sutherland

1 Callaghan Square

Cardiff

CF10 5BT

United Kingdom

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Event description

Description

This session is designed for those working with the public in advice, information, and pro bono settings. It will equip participants to work effectively with clients who may present with mental health difficulties.

The session will provide participants with the tools and confidence to support clients in distress, including:

  • communication skills

  • interview techniques

  • de-escalation

  • signposting to appropriate resources

  • when to take action

Ideal as a follow up to complement the Mental Health Awareness training, but both can be attended independently. Details of Mental Health Awareness training can be found here: https://www.eventbrite.co.uk/e/mental-health-awareness-cardiff-tickets-44842625500


This session will be delivered by Training in Mind, a social enterprise that provides training in the areas of mental health and wellbeing.

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Date and Time

Location

Eversheds Sutherland

1 Callaghan Square

Cardiff

CF10 5BT

United Kingdom

View Map

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