Communications in a Crisis

Communications in a Crisis

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£156 – £264

Date and time

Location

SOLT & UK Theatre

32 Rose Street

London

WC2E 9ET

United Kingdom

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Learn how to successfully manage communications in crisis situations in performing arts organisations

About this event

Course Overview

This course is designed to enable you to create an effective Crisis Communications Plan to help you manage and protect your organisation’s reputation in a crisis.

This course will take you through the essential steps towards managing a potential crisis situation. It will include; devising a crisis communications plan, handling proactive messages to maintain your organisation’s reputation, managing the social media response.

Suitable For:

  • Anyone working at a mid or senior level in a press, media or communications role
  • Anyone with an interest in crisis communications planning

Course Outline

This course will take you through the essential steps towards managing a potential crisis situation. It will include; devising a crisis communications plan, handling proactive messages to maintain your organisation’s reputation, managing the social media response.

Learning Outcomes

At the end of this course you will:

  • Know how to devise an effective crisis communications plan
  • Know the types of crisis your organisation could face
  • Understand the potential reputational risk for your organisation
  • Understand the steps to ensuring an effective communications response

Trainer

Angela Coles started her career in journalism including The Sunday Times and Time Out before moving to become a senior broadcast producer for daily news, current affairs and the arts. She has trained staff in major venues and organisations to handle communications for unforeseen events and reputational crisis. Her clients include international commercial companies, charities and public sector organisations. She regularly trains executives, programme commissioners, and on screen talent for BBC, ITV and Channel 4 television.

Tickets

This is a hybrid course. The trainer will be attending in-person at Rose Street. There are a number of tickets available to attend in-person and a number of live online places available for those who can't attend in-person.

EARLYBIRD - UK Theatre & SOLT Members can book before 7th March 2022*

Thanks to our sponsors, Ecclesiastical, Tysers, Spektrix and Theatre Tokens.

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