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Vaughan House

46 Francis Street

London

SW1P 1QN

United Kingdom

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Event description

Description

Target Audience:

All Governors, Heads & Complaints Officers.

Course Description:

To promote best practice in the handling of complaints, from first contact with the school through to the formal complaints panel hearing.

Content:

The law applicable to complaints · What a complaint is and who can complain · The Diocesan Complaints Procedure · The role of the Chair and the Clerk to the Panel · A mock complaints Panel hearing

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Date and Time

Location

Vaughan House

46 Francis Street

London

SW1P 1QN

United Kingdom

View Map

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