The demand for digital banking continues to surge as the pandemic asserted a new normal for how consumers interact with their banks. Consumers want streamlined, modern services that they can access anywhere, at any time, but that should not compromise compliance requirements.

Compliance teams face the challenge of mitigating financial crime and managing the risk that come with digital onboarding including CFT/AML and KYC.

With preferences shifting to digital services, particularly amongst Gen Z, how are banks accurately verifying existing and future customer identities?

In this roundtable we will be discussing:

• The identity verification challenges that come with digital banking.
• How banks are tackling the compliance risks of identity verification.
• How facial biometrics can achieve compliance as well as digital experience goals.
• Multi-beneficial outcomes cross-functionally from compliance to internal controls with the increased availability of data when using biometrics.