£75

Conduct Effective User Research and Usability Tests - One Day Masterclass b...

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Location

Experience Haus at the Matter of Form offices

Unit 4 - Galaxy House

32 Leonard Street

London

EC2A 4LZ

United Kingdom

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Refund Policy

Refund Policy

Refunds up to 7 days before event

Event description

Description

What is this workshop all about?

In the "Conduct Effective User Research and Usability Tests" one day workshop you will work on asking the right people the right questions at the right time and in the right way to guide the design and development of your products or services.

You will learn the fundamentals of user research: how to write and distribute surveys effectively, how to conduct user interviews, and thoroughly conduct usability testing. The day will have elements of solo work and group activities.

In preparation, come with a list of questions you have about your product or service that you think would benefit from user research.

If you don't have one yet, don't worry! There are plenty of websites and apps out there that we can use as examples:


Schedule

  • 10:00-10:30 - Introductions
  • 10:30-11:30 - User Research and why it's important
  • 11:30-11:45 - Coffee break
  • 11:45-12:30 - Fundamentals of survey writing
  • 12:30-13:30 - Lunch
  • 13:30-15:00 - Conducting user interviews
  • 15:00-15:15 - Coffee break
  • 15:15-16:45 - Usability tests
  • 16:45-17:00 - Wrap-up


Location

Experience Haus at the Matter Of Form Offices – Unit 4 – Galaxy House, 32 Leonard Street, Old Street, London, EC2A 4LZ.

If using Old Street station, please take Subway 2 and then we are just a 2 minute walk from there.


Who is the instructor?

Jon White is a user researcher working at Bookatable, a market leading restaurant booking service recently acquired by the Michelin group. Prior to moving in-house with Bookatable, Jon worked for GFK, a global market research consultancy and worked on user testing programs at American Express, AstraZeneca, Amazon, and more.

With over ten years experience in the hospitality industry and 3 years working as a researcher, he is adept at asking the right questions to get the best outcome for everybody. His goal is to take the chaotic mess that is user feedback and distill it into actionable insights explained clearly and concisely. By the end of this workshop, Jon will have shared with you his basic building blocks for conducting effective User Research.


About Experience Haus

Experience Haus aims to bring people together through design. We host creative workshops and courses for the curious – and we also connect students with mentors within the industry. Our philosophy is simple: learn by doing. As our industry is constantly evolving, we’re always looking to learn – which is why we know the value of affordable education. We’re living in a city where the cost of living is high, so our goal is to keep your cost of education low.

With the right partnerships, we’re aiming to offer cost-effective courses accessible to everyone. We pair students with startups to provide real-world experience, so they can apply what they’ve learnt to real life projects and real life requirements. The chance to connect with startups can also create exciting opportunities for students – internships, freelance roles or perhaps even a permanent role.

Website: http://www.experiencehaus.com


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Date and Time

Location

Experience Haus at the Matter of Form offices

Unit 4 - Galaxy House

32 Leonard Street

London

EC2A 4LZ

United Kingdom

View Map

Refund Policy

Refunds up to 7 days before event

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