£125

Conducting Effective User Research - One Day Workshop by Experience Haus

Event Information

Share this event

Date and Time

Location

Location

Experience Haus at the Matter of Form offices

Unit 4 - Galaxy House

32 Leonard Street

London

EC2A 4LZ

United Kingdom

View Map

Refund Policy

Refund Policy

Refunds up to 7 days before event

Event description

Description

What is this workshop all about?

In the Conducting Effective User Research one day workshop you will work on asking the right people the right questions at the right time and in the right way to guide the design and development of your products or services.

You will learn the fundamentals of user research: how to write and distribute surveys effectively, how to conduct user interviews, and the basics of usability testing. The day will have elements of solo work and group activities.

In preparation, come with a list of questions you have about your product or service that you think would benefit from user research.

If you don't have one yet, don't worry! There are plenty of websites and apps out there that we can use as examples:


Schedule

  • 10:00-10:30 - Introductions
  • 10:30-11:30 - User Research and why it's important
  • 11:30-11:45 - Coffee break
  • 11:45-12:30 - Fundamentals of survey writing
  • 12:30-13:30 - Lunch
  • 13:30-15:00 - Conducting user interviews
  • 15:00-15:15 - Coffee break
  • 15:15-16:45 - Usability tests
  • 16:45-17:00 - Wrap-up


Location

Experience Haus at the Matter Of Form Offices – Unit 4 – Galaxy House, 32 Leonard Street, Old Street, London, EC2A 4LZ.

If using Old Street station, please take Subway 2 and then we are just a 2 minute walk from there.


Who is the instructor?

Jon White is a user researcher working at Bookatable, a market leading restaurant booking service recently acquired by the Michelin group. Prior to moving in-house with Bookatable, Jon worked for GFK, a global market research consultancy and worked on user testing programs at American Express, AstraZeneca, Amazon, and more.

With over ten years experience in the hospitality industry and 3 years working as a researcher, he is adept at asking the right questions to get the best outcome for everybody. His goal is to take the chaotic mess that is user feedback and distill it into actionable insights explained clearly and concisely. By the end of this workshop, Jon will have shared with you his basic building blocks for conducting effective User Research.


What is Experience Haus?

Dedicated to delivering affordable education and spaces for self-improvement. Experience Haus provides applied learning courses for organisations and individuals covering an abundance of different digital expertise.

In the wake of expensive living costs, low cost education is essential. Experience Haus offers practitioner taught technical skills training for high demand disciplines such as Influencer Marketing, Product and UX Design and User Research. Crucially, the company goes above and beyond the purely technical and hopes to uncover the black holes in business. The company’s offering of events, part-time courses (pairing students with start-ups) and hands-on workshops intends to bridge the gap between economical and accessible learning for the curious. Experience Haus is proudly part of the Matter Of Form Group.

Website: http://www.experiencehaus.com


Who are Matter Of Form?

Matter Of Form Group are an award-winning group of digital agencies with around 60 consultants brand strategists, experience designers, content producers, software engineers and trainers. We work with exceptional brands who are looking to leverage technology, generate business value and create beautiful digital experiences for their customers, all without compromising the identity that makes their brand so strong.

Website: http://www.matterofform.com


Share with friends

Date and Time

Location

Experience Haus at the Matter of Form offices

Unit 4 - Galaxy House

32 Leonard Street

London

EC2A 4LZ

United Kingdom

View Map

Refund Policy

Refunds up to 7 days before event

Save This Event

Event Saved