Conference and Banqueting Management — Online Class
Get ready to dive into the world of Conference and Banqueting Management in our upcoming online class - it's going to be a blast!
Location
Online
Good to know
Highlights
- Online
Refund Policy
About this event
This online class introduces learners to the essentials of conference and banqueting management, focusing on hospitality operations within the hotel industry. From brainstorming event ideas to coordinating staff and vendors, the course guides learners through each stage of planning and execution. Modules cover entertainment options, administrative duties, and post-event activities, ensuring a complete understanding of event lifecycle management.
Learners will explore how to organise conferences and banquets that meet guest expectations and operational standards. With a strong emphasis on customer satisfaction, the course equips participants to manage logistics, staff coordination, and vendor relationships effectively. Each module builds practical knowledge for delivering seamless hotel-based events.
Learning Outcomes:
- Understand hospitality and hotel industry foundations for event planning.
- Identify types of events and entertainment options for guests.
- Coordinate support and technical staff for smooth event delivery.
- Work with vendors and finalise event logistics effectively.
- Manage administrative tasks and post-event activities with precision.
- Enhance customer satisfaction through organised conference experiences.
Conference and banqueting management — Online Class Description:
The conference and banqueting management industry continues to grow, with the U.S. hospitality sector generating over $1 trillion annually. As hotels expand their event offerings, the demand for skilled planners and coordinators rises. From corporate conferences to social banquets, structured event management is essential to guest satisfaction and operational success.
This course offers a complete guide to conference and banqueting management, covering hotel operations, staff coordination, entertainment planning, and vendor engagement. Learners will explore administrative tasks and post-event activities, gaining insight into how successful events are delivered from start to finish.
Whether you're entering the hospitality field or expanding your event planning knowledge, this online class provides the tools to organise and manage hotel-based events confidently. With modules focused on customer satisfaction, technical support, and event logistics, the course is ideal for those ready to explore the world of conference and banqueting management.
Who is this course for:
- Individuals interested in hotel-based event planning and coordination.
- Learners exploring hospitality and conference management roles.
- Those aiming to understand staff and vendor organisation for events.
- Students seeking insight into post-event tasks and customer satisfaction.
- Beginners curious about the structure of banqueting and hotel events.
Career Path:
- Event Coordinator
- Banqueting Assistant
- Conference Planner
- Hospitality Administrator
- Hotel Event Scheduler
- Guest Services Liaison
Why Choose the Institute of Mental Health?
- Earn a CPD QS Accredited Certificate upon completion.
- Affordable and designed for easy comprehension.
- Instant access to start learning immediately.
- 12 Months of access to course materials after enrolment.
- Enjoy the flexibility of online learning from anywhere in the world.
- 24/7 support available to assist you throughout your learning journey.
- Fully online course with interactive lessons for an engaging learning experience.
Requirements
You don’t need any educational qualifications or experience to enrol in the course.
Do note: You must be at least 16 years old to enrol.
Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.
Process of Evaluation
After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate.
Certificate of Achievement
Certificate of Completion – Digital / PDF Certificate
After completing the course, you can order your CPD Accredited Digital/ PDF Certificate for £5.99.
Certificate of Completion – Hard copy Certificate
- You can get the CPD Accredited Hard Copy Certificate for £12.99.
Shipping Charges:
- Inside the UK: £3.99
- International: £10.99
Disclaimer
Please Take Note: This course is delivered entirely online and consists of pre-recorded sessions. You will receive access to the course materials within 48 hours of completing your enrolment.
Refund Policy:
After getting the login details, no refund request is acceptable.
Frequently asked questions
Conference and banqueting refers to organising formal events such as meetings, seminars, and celebratory meals within hospitality venues. It involves planning, coordination, and service delivery to meet guest expectations.
C&B stands for Conference and Banqueting, a hotel department responsible for managing events. It oversees venue setup, catering, staff coordination, and guest services for conferences and banquets.
Conference event management is the process of planning and executing structured gatherings like business meetings or academic seminars. It includes scheduling, logistics, technical support, and post-event evaluation.
A conference management system is a digital tool used to organise and streamline event tasks. It handles registration, scheduling, communication, and feedback collection for conferences.
The three common types are press conferences, annual general meetings (AGMs), and product launches. Each serves a distinct purpose, from media announcements to corporate reviews and promotional events.
To manage a conference, plan the event structure, coordinate staff and vendors, and ensure technical readiness. After the event, gather feedback and review outcomes for future improvements.