Confidentiality for clinical staff in GP practice

This 3 hour interactive course will address the regulatory, ethical and professional requirements for GPs in relation to patient confidentiality and will explore and illustrate common risk areas in this wide ranging and challenging topic. Breaches of confidentiality are unfortunately commonplace in primary care, and often have statutory consequences under data protection law.

Through the use of case examples and group discussion delegates will gain a better understanding of how to mitigate risks associated with organisational processes, the sharing and disclosing of patient information and new ways of working such as remote consulting.

The course will cover specific areas including; understanding parental rights, disclosures which are required by law or in the wider public interest, patients accessing their own clinical information, dealing with data security breaches, and managing deceased patients personal information.

We will also examine how patient information may be shared safely with other health care professionals and other external agencies.

This course is led by MDDUS risk adviser, Kay Louise Grant.

Upon completion, a certificate detailing 3 hours of verifiable CPD will be provided by MDDUS to all attendees.

Alternative dates:

Tuesday 31st March 2026 (13:30 - 16:30)

Wednesday 23rd September 2026 (09:30 - 12:30)

Please read before booking:

• You MUST have a webcam, speaker and microphone available on the device you intend use to access the training. This will ensure you are able to fully engage with the speaker/other delegates. This also allows our CPD verification process to be robust.
• You MUST be able to access and fully participate in a Zoom meeting from whatever device you choose to use. Please cut and paste the following URL into your internet browser to access help on how to do this. The page includes the option to join a ‘test meeting’ from the device you intend to use. https://support.zoom.us/hc/en-us/articles/201362193-Joining-a-meeting
• If you experience any technical difficulty when checking you can access Zoom it could be because your local IT support is blocking access. If this happens you might consider using your own mobile device instead – Zoom works well on tablets.

FAQs

How can I contact the organiser with any questions?

Please email risk@mddus.com if you need to know more before booking.

When booking, please note you will be expected to join the course 5-10 mins before the start time to ensure any technical hitches and CPD logs can be resolved.

Please note:

Prior to the event delegates can request a transfer to a future or alternative course.

MDDUS absorb the Eventbrite booking fee for this course (which is between £5 - £8)

Refunds can be requested in advance; however, Eventbrite will deduct the booking fee from any refund requested.

MDDUS is not liable for any costs incurred by delegates in relation to attendance at remote training courses. This includes if the course is cancelled or needs to be rescheduled.

What happens if we cannot access this event due to a technical issue?

Please ensure you have full access to Zoom before booking this course. If you experience technical difficulties accessing the course you can request a transfer to another course without incurring a fee.