Confidentiality for non-clinical staff in primary care

This course will cover topics including disclosing and sharing of patient information, requirements of the DPA 2018 and regulatory guidance. We will also discuss key aspects of maintaining patient confidentiality within practice systems and processes and the emerging risks associated with new ways of working with patient information such as the receipt and storage of patient photographs. Delegates will participate in breakout group discussion of case studies to demonstrate how delegates can recognise and mitigate the pitfalls associated with common practice scenarios.

This course is led by MDDUS risk adviser, Kay Grant.

Upon completion, a certificate detailing three hours of verifiable CPD will be provided by MDDUS to all attendees.

Alternative dates:

Friday 5th September 2025 (09:30 - 12:30)

Thursday 13th November 2025 (09:30 - 12:30)

Wednesday 30th September 2026 (09:30 - 12:30)

Friday 13th November 2026 (09:30 - 12:30)

Please read before booking:

• You MUST have a webcam, speaker and microphone available on the device you intend use to access the training. This will ensure you are able to fully engage with the speaker/other delegates. This also allows our CPD verification process to be robust.
• You MUST be able to access and fully participate in a Zoom meeting from whatever device you choose to use. Please cut and paste the following URL into your internet browser to access help on how to do this. The page includes the option to join a ‘test meeting’ from the device you intend to use. https://support.zoom.us/hc/en-us/articles/201362193-Joining-a-meeting
• If you experience any technical difficulty when checking you can access Zoom it could be because your local IT support is blocking access. If this happens you might consider using your own mobile device instead – Zoom works well on tablets.

FAQs

How can I contact the organiser with any questions?

Please email risk@mddus.com if you need to know more before booking.

When booking, please note you will be expected to join the course 5-10 mins before the start time to ensure any technical hitches and CPD logs can be resolved.

Please note:

Prior to the event delegates can request a transfer to a future or alternative course.

MDDUS absorb the Eventbrite booking fee for this course (which is between £5 - £8)

Refunds can be requested in advance; however, Eventbrite will deduct the booking fee from any refund requested.

MDDUS is not liable for any costs incurred by delegates in relation to attendance at remote training courses. This includes if the course is cancelled or needs to be rescheduled.

What happens if we cannot access this event due to a technical issue?

Please ensure you have full access to Zoom before booking this course. If you experience technical difficulties accessing the course you can request a transfer to another course without incurring a fee.