Conflict is inevitable. People disagree and argue: Sometimes, there is conflict. Some people mishandle conflict by coming on too strong. Others are not strong enough. Some people run away and hide from all conflict situations.
Conflict management is a way of “nipping the problem in the bud” and defusing the situation early-on, before it has time to develop into a deadly battle of wills.
This one-day training course in Conflict Management teaches participants how to handle conflict situations and difficult people using correct conflict management principles. It provides a reference point to enable you to deal with conflicts in a clear, rational, assertive, and non-aggressive manner. The training style is practical, interactive and keeps the delegates involved throughout the whole training.
If you want to learn how to be excellent at managing conflict situations, at work and at home, then you need to attend this extremely popular conflict course.
Completion of this course will allow the delegate to apply for an Institute of Leadership and Management certificate of attainment and membership of the ILM, for a small additional payment.
When & Where
Corporate Coach Training
Are you looking for quality training that is practical and applicable to your workplace?
We provide easy-to-use, practical techniques and tools that you need to get the best from yourself and your team.
Clear, practical and extremely informative training courses designed by Corporate Coach Group are for anyone who needs to get the best from themselves and other people. These training courses can be applied immediately on the delegates return to work. Corporate Coach Group delivers professional management training and development courses in:
- Leadership and Management
- Personal Development Training
- People Management Skills
- Communication Skills Training
- Conflict Management Training
- Time Management Training
- Goal Setting Training
- Handling Difficult People
- Emotional Intelligence Training
- Women into Management Training
The courses are run at many locations throughout the UK, including London, Birmingham, Bristol, Leeds, Manchester, Oxford and London Heathrow.
Choose your preferred training location and book your course with CCG today.