Free

Conflict Management Workshop

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Location

Room 4 Frederick Street Training Centre

2nd Floor

Aberdeen City

AB24 5HY

United Kingdom

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Event description

Description

Target Audience

This course provides conflict resolution training to equip managers with the skills, knowledge and confidence to effectively manage and turn around potentially negative performance situations in the workplace, in a clear, assertive and constructive manner.

Course Aim

The aim of conflict management training is to introduce practical conflict resolution techniques and strategies that managers and team leaders can effectively utilise when managing conflict in the workplace. It should build on previous training, skills and knowledge of effective performance management.

Course Objectives

By the end of this one-day training course, the participants will have:

  • Defined confrontation and their role in managing conflict in the workplace to minimise the effect on individual and team performance

  • Identified their preferred style/s in influencing others and managing conflict and the additional strategies that they need to use to successfully resolve the conflict situation

  • Demonstrated their skills in resolving conflict and confrontation

  • Have identified a plan to apply and enhance their communication skills in the workplace to address existing conflicts




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Date and Time

Location

Room 4 Frederick Street Training Centre

2nd Floor

Aberdeen City

AB24 5HY

United Kingdom

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