*No Role Play Here!*

Do you want a practical understanding of conflict, what causes it and the opportunity to develop skills to deal with conflict more positively – without having to take part in any role play?

This workshop will give you the opportunity to gain confidence to deal with conflict more assertively by exploring a number of research-based case studies. We will share experiences, ask questions and learn from (non-roleplay) scenario building.

During the workshop we will use conflict theory to understand the causes of conflict in the research environment. We will use this knowledge to build our skills to be more confident when faced with a potential conflict situations in the future.

You will leave the workshop with:

a better understanding of the causes of conflict,
tools and techniques for dealing with conflict – and when/where to use them effectively
the ability to use open questioning techniques when having difficult conversations

Knowing how to deal with conflict assertively and with confidence is a key skill for anyone. As research becomes more open, involves more and more stakeholders and budgets more squeezed, the potential for disagreement, and conflict increases. This workshop will provide researchers with key skills to deal with conflict with confidence.

Presenter: Dr Katy R Mahoney is an independent professional development coach, trainer and consultant. She specialises in project coaching, supporting researchers who want to improve their productivity, self-confidence and communication skills in order deliver successful research projects on time and in budget. Katy recognises that completing any research involves significant challenges and also great rewards. She ensures that the researchers she works with leave her training sessions fully equipped to recognise learning opportunities, gain confidence, and increase their productivity to achieve success. Katy completed a PhD in organic farming in 2006, has worked in professional development roles delivering training and coaching at universities across the UK and Europe and is a qualified researcher performance and development coach.

Refreshments: Tea/Coffee will be provided.

The following elements of the Making an Impact 2019 Framework are relevant to this session:

Impact Clusters: Making an Impact on Society; Making an Impact on the Environment or Quality of Life; Making an Impact on Culture; Making an Impact in Health; Making an Impact on Public Policy or Services; Making an Impact on the Economy; Making an Impact beyond Academia

Knowledge and Skills Axis: Research partnerships; Working with business; Working with the public and third sector; Skills, enterprise and entrepreneurship; Local growth and regeneration; IP and commercialisation; Public and community engagement

The Researcher Development Framework (RDF) attributes developed during this session are relevant to the following sub-domains: Knowledge and Intellectual Abilities: A2; Personal Effectiveness: B1, B2, B3; Research Governance and Organisation: C1, C3; Engagement, Influence and Impact: D1, D2, D3

Stay in Touch: For the latest news and information about Making an Impact 2019, resources & research staff development opportunities, follow @LivResearcher & @LivUniAcademy on Twitter and the hashtag #unilivimpact19. Further details about other sessions during Making an Impact 2019 can be found at: https://www.liverpool.ac.uk/researcher/making-impact/

Important: We take your privacy very seriously and will only use your email address to send you information about this session, and evaluating Making an Impact Weeks (unless you opt out during registration). After that, you can opt-out at any time of receiving our communication by simply sending an email to Saneeya.Qureshi@liverpool.ac.uk

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Conflict resolution in the research environment