Monday, March 24

Conflict Resolution - Online Course

By NextGen learning

Learn practical strategies for resolving conflicts, improving communication, and fostering positive relationships in any setting.

Date and time

Location

Online

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Highlights

281 days, 13 hours, 30 minutes
Online

Refund Policy

Refunds up to 7 days before event

About this event

Course Curriculum

Module 01: Introduction to Conflict Resolution
Module 02: Issues and Origin of Conflict
Module 03: Emotion And Conflict
Module 04: Decision Making In Conflict
Module 05: Rising Above the Conflict
Module 06: Creativity Outcome From Conflict
Module 07: A Conflict Resolution Process
Module 08: Essentials of Resolutionary Thinking
Module 09: Techniques of Managing Conflict
Module 10: A Finer Way of Resolving Conflict
Module 11: Approaches for Solving Group Conflict
Module 12: The Ethics of Resolution

(See full curriculum)

Frequently asked questions

Why is conflict resolution important?

Effective conflict resolution fosters teamwork, improves relationships, and enhances productivity. It reduces stress, prevents workplace tensions, and promotes a positive environment by addressing issues before they escalate into larger problems.

What are the key steps in conflict resolution?

The main steps include identifying the issue, understanding each party’s perspective, finding common ground, developing solutions, and implementing an agreement. Active listening, empathy, and open communication are crucial throughout the process.

What skills are essential for resolving conflicts?

Key skills include active listening, emotional intelligence, negotiation, patience, problem-solving, and assertiveness. These skills help individuals understand different viewpoints, manage emotions, and work towards fair and lasting solutions.

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NextGen learning

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Hosting

$8.23

Mar 24 · 9:00 PM PDT