This bundle addresses the delicate art of managing workplace conflict and improving interpersonal communication. Covering HR, counselling, psychology, and negotiation skills, it prepares learners to approach challenging conversations with confidence and clarity. Courses also explore mental health, stress management, and mindfulness to support emotional intelligence and self-awareness.
Ideal for managers, HR professionals, or anyone looking to improve workplace harmony, this package offers tools to understand diverse perspectives and resolve disputes effectively. Additional lessons on report writing, team leadership, and equality ensure a broad, balanced approach to conflict management.
Learning Outcomes:
- Develop strategies to manage difficult conversations calmly and clearly.
- Understand psychological principles behind conflict and human behaviour.
- Apply negotiation skills to reach fair and balanced outcomes.
- Use counselling techniques to support mental health and wellbeing.
- Enhance team leadership through improved communication and organisation.
- Write effective reports and documentation for workplace issues.
Who is this Course For:
- HR practitioners managing workplace relationships and disputes.
- Team leaders improving group dynamics and communication skills.
- Counsellors seeking additional knowledge on conflict and psychology.
- Managers aiming to handle difficult conversations with confidence.
- Anyone interested in mental health and stress management techniques.
- Professionals wanting to develop negotiation and self-motivation skills.
- Individuals focused on improving equality and diversity understanding.
- Students exploring conflict resolution and organisational psychology.
Career Path:
- HR Advisor (£31,000)
- Conflict Resolution Specialist (£33,000)
- Team Leader (£29,000)
- Mental Health Support Worker (£27,000)
- Workplace Mediator (£32,000)
- Counselling Assistant (£26,000)
