Conflict Resolution Training Online Course
Master conflict resolution strategies for learning disabilities with practical, expert-led training.
Location
Online
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Highlights
- Online
Refund Policy
About this event
In today's diverse world, conflict resolution skills are essential for everyone—especially when supporting individuals with learning disabilities. Conflict can arise in personal relationships, educational environments, workplaces, or caregiving settings. This Conflict Resolution Training course is designed to equip learners with the essential tools and frameworks to understand, manage, and resolve conflicts in a constructive and inclusive way.
Whether you're a teacher, parent, caregiver, support worker, or simply someone looking to enhance their communication, empathy, and de-escalation techniques, this course offers actionable insights and methods that are easy to implement and tailored toward understanding the unique challenges that arise when working with individuals who have learning disabilities.
We provide in-depth knowledge, step-by-step guidance, and real-life applications to help you navigate complex emotional and interpersonal situations. By using a trauma-informed, person-centered approach, this training empowers learners to build trust, manage emotions, and find resolutions that benefit everyone involved.
Learning Outcomes
- Recognize key conflict triggers in learning disability environments effectively.
- Apply de-escalation techniques to reduce emotional tension constructively.
- Practice empathetic and inclusive communication during difficult situations.
- Develop strategies for problem-solving and collaborative decision-making.
- Understand mediation techniques for resolving disputes sensitively.
- Reflect on post-conflict outcomes to improve future interactions.
Course Link: Conflict Resolution Training
Course Curriculum
Module 01: Understanding Conflict and How it Begins
- Introduction to types of conflict: cognitive, emotional, behavioral
- Specific triggers in learning disability contexts
- How unmet needs lead to frustration and miscommunication
- Identifying early signs of escalating conflict
- Understanding power dynamics in caregiver roles
Module 02: Dealing with Emotions and Decisions During Conflict
- Emotional regulation for both parties during disagreements
- The role of executive functioning in emotional outbursts
- Grounding techniques for diffusing intense emotions
- How to make clear-headed decisions during heated moments
- Preventing harmful decisions through structured conflict responses
Module 03: Standing Back and Reaching Better Outcomes
- Importance of pausing before reacting to conflict
- Creating space to reflect and assess intent
- Using active listening and body language as resolution tools
- Empowering people with learning disabilities to voice concerns
- Managing personal biases in conflict interpretation
Module 04: Effective Conflict Resolution Methods
- Using assertiveness without aggression in high-stress scenarios
- Step-by-step conflict resolution frameworks (e.g., LEAPS, PEACE model)
- Balancing compromise with individual support needs
- Resolving peer-to-peer conflicts with fairness and clarity
- Strategies for consistent conflict resolution in teams
Module 05: What to Look for in Mediation
- Identifying when mediation is necessary or beneficial
- Choosing a neutral mediator in a disability-inclusive way
- Structuring mediation sessions for accessibility and comfort
- Maintaining psychological safety during difficult conversations
- Evaluating the success of a mediation effort
Module 06: Aftermath of a Conflict
- Processing emotional aftermath for individuals with learning disabilities
- Restorative practices for rebuilding relationships
- Documenting conflict and resolution for future clarity
- Ongoing support strategies post-resolution
- Preventing recurrence through education and follow-up
Lifetime Membership to 2500+ Courses
Our Prime Learners will Get:
- Instant, Unlimited & Lifetime Access to 2500+ Courses
- Unlimited Free Accredited Certificates
- Access to All Career Certificate Bundles
- Free Student ID card & Many More
Disclaimer:
This is an online course with pre-recorded lessons. You will get access to the course within 48 hours after your enrolment.
Frequently asked questions
No, this is a fully online self-paced course, allowing you to complete it at your convenience, anytime, anywhere.
Once you purchase the ticket, we will assign you to the course within 48 hours and send your login details via email.
This is a self-paced course, so you can work through the material at your own speed.
Yes, we provide both a digital and a hard copy certificate free of charge. However, Hardcopy Certificate shipping costs apply—£3.99 within the UK and £10 for international addresses.
Yes, you will have lifetime access to the course and can revisit it anytime.
Yes, this course is designed for beginners, and no prior knowledge is required.
You will receive 24/7 learning assistance throughout your course.
No, you don’t need any special equipment. The course is self-paced and accessible on a laptop, tablet, or smartphone.
Organized by
Training Express is a premier course provider in the UK, trusted by over 1,000,000 students and 10,000 business partners worldwide. Established by a dedicated team of experts, we specialise in delivering accredited certification and training designed to enhance organisational performance across various sectors and industries. Our comprehensive courses focus on promoting high standards of food hygiene, business wellbeing, and workplace safety.