Connecting with Customers hosted by Black Country Branch
Our guest speaker is Sally McMahon of Skylark training and Development
Ideas and tips for delivering great customer experience
Come and join in this presentation focussing on key features of customer service - the good, the bad and the indifferent! We will explore who our customers are and ideas for delivering great service through behaviour and communication with customers.
7.00pm free buffet
7.30 speaker followed by networking
Free to attend
Contact firstname.lastname@example.org for more information