£24 – £68.40

Constructive conversations

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Location

Derby

19 St Christophers's Way

Derby

DE24 8JY

United Kingdom

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Refund Policy

Refunds up to 7 days before event

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Description

We all experience difficult discussions from time to time.

Whether it is with our clients, our colleagues or our bosses, we want to get the best out of our conversations.

And sometimes we have to deal with conflict – and do our best to prevent it escalating, so we can resolve it with the best outcomes for both the agreement and for our relationships.

During this intensive and practical two hour workshop, you will learn to:

  • Take a planned approach to discussions

What you do before you talk to someone about a difficult issue will determine what tone and direction that conversation will take and help you get more of what you want from the conversation.

  • Remain calm and emotionally detached, polite and friendly

Learn how to separate the heart and mind even in difficult circumstances, handle emotions safely for you and your conversation partner.

  • Take pre-emptive steps

Find techniques that help you to stop the discussions becoming difficult and deal more confidently with the toughest of situations.

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Date and Time

Location

Derby

19 St Christophers's Way

Derby

DE24 8JY

United Kingdom

View Map

Refund Policy

Refunds up to 7 days before event

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