Free

Content Design London Public Meet-up with BT

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BT Centre

81 Newgate St

EC1A 7AJ

United Kingdom

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We have teamed up with the lovely folk at BT for this meetup and will have six speakers:

Rebecca Hales, Head of Content Design and SEO and Tim Archer, Senior Content Design Manager, BT

BT Consumer is home to three great brands; BT, EE and Plusnet. Last year they underwent a huge transformation which put user needs at the heart of their digital experiences. Hear from Rebecca and Tim on what content design means to BT Consumer, their digital transformation, and their content crowd.

Frances Whinder, Content Designer and Cathy Tyrell-Knights, Product Owner, BT

Hear from the EE Home Broadband squad on their agile way of working, how content designer, product designer and product owner all work in harmony and a look at how they optimised a journey based on user pain points and feedback.

Kate Flagg, Content Lead at Action on Hearing Loss

Action on Hearing Loss is a national charity that supports Deaf people and those living with hearing loss or tinnitus. The charity provides information, campaigns for equality, and funds research into treatments for hearing loss and tinnitus.

Kate completed the Content Design Academy in November and is now putting everything she learned into practice at Action on Hearing Loss. Her team is currently working on a new website for the charity. Kate will chat about how a dedicated discovery and research phase has enabled them to understand their users’ needs and how they can best meet them. She will explain the steps they've taken and what they've learned, as they introduce the charity to research, sketching, crits and collaborative, user-focused content creation.

Rachel McConnell, Clearleft

'How to build content maturity from the ground up':
Rachel will share her content maturity model, how to diagnose where you are on the ladder, and strategies and tips for increasing your maturity from within.


Meet in the reception at 6.30pm ready for a 7pm start in the auditorium. Tea and coffee will be provided.

Cost: free



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BT Centre

81 Newgate St

EC1A 7AJ

United Kingdom

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