In the spirit of the Summit’s mission to share ideas on business transformation through communications technology, this year’s conference connects UK technology and business transformation leaders with the brightest minds in the industry to talk trends, strategy and process innovation .
You will walk away with fresh ideas, better knowledge how to align technology with your business goals, and new contacts.The highlight in our annual events calendar, our 13th Convergence Summit will get to the core of “The Connected World”, inviting you to explore two of the hallmarks of a synchronised business operation: integrated communications technology and connectivity.A stellar line-up of communications experts, strategists and technology pioneers from Avaya, Mitel and Microsoft will discuss how your business can truly and deeply integrate its business systems, networks, processes, and communications channels to connect with its customers and the world at large.
Look forward to a special keynote from Markerstudy Group CTO, Dan Fiehn – the force behind the many award-winning transformation projects at one of Britain’s fastest growing insurance businesses.
Let’s share some ideas at Convergence Summit this autumn!
For more information and the full agenda visit our event website
We move beyond the typical and the tactical. Our conference programme is designed to help you discover strategies and new ideas that you can use to design, develop and manage a business communications environment that truly connects your business with its customers and the world.Who Should Attend?
- CTO, CIO, IT Directors and Senior Managers
- Operations Directors
- Customer Service Directors and CX Directors
- Contact Centre Managers
Keynotes: Trends in digital business transformation & business communicationsStrategy
Guidance: Insight and best practice advice from the Avaya, Microsoft & Mitel C-Suite
Food For Thought: Systems and infrastructure integration
TechTalks: Expert sessions on WebRTC, process automation, networking and more
TechZone: A close-up view of comms technology through our vendor exhibition, Q&As, product demos and networking
You will walk away with fresh ideas, better knowledge how to align technology with your business goals, and relevant contacts to boost your business transformation plans.