Coping with Challenging Behaviour: Practical Tools That Work

This engaging one-hour webinar supports education professionals in understanding and managing challenging behaviours — whether from children or parents. You'll explore why these behaviours arise, how to respond assertively and the impact on your own wellbeing.

Through practical strategies and reflective tools, this session helps you to build confidence, protect your mental health, and develop effective communication skills for tricky situations.

✨ Aims and Objectives:

• Understand possible causes of challenging behaviour
• Discover practical strategies for managing difficult interactions
• Learn how to communicate assertively and effectively
• Reflect on your own self-care and boost emotional resilience

Whether you're in a classroom, support role, or leadership, this session equips you with tools that make a difference.

🎥 This session will be recorded and available to view for 7 days after the live webinar.

Please note: You must book a place to receive the recording – even if you're unable to attend live.

A Note About Data Collection

This training is funded by the Welsh Government funded Wales Union Learning Fund (WULF).

Please note that, for you to receive support from the WULF programme, we are required to collect specific information from you during the registration process. This information is collected for project monitoring and evaluation purposes only.

For full details of how your information will be used, please view our Privacy Notice.

Get in touch with wulf@neu.org.uk prior to making your booking should you have any queries or questions about providing the information requested.