Become an indispensable corporate receptionist with our free daily online training! Learn to manage front office operations, deliver exceptional first impressions, and provide vital administrative support for a thriving business environment.
Course Curriculum:
- Module 01: Introduction to Reception and Receptionist
- Module 02: Business Telephone Skills
- Module 03: Representing Your Boss and Company
- Module 04: Mail Services and Shipping
- Module 05: Travel Arrangements
- Module 06: Organising Meeting and Conferences
- Module 07: Time Management
- Module 08: Record Keeping and Filing Systems
- Module 09: Business Writing Skills
- Module 10: Organisational Skills
- Module 11: Communication Skills
- Module 12: Customer Service
- Module 13: Effective Planning and Scheduling
- Module 14: Invoicing/Petty Cash
- Module 15: Business Environment
- Module 16: Advanced MS Excel
(See Curriculum)
What's included:
- CPD Certification
- Fully online, interactive course.
- 24/7 access to the course for a lifetime.
- Online support
