£149

Counting Appraisals and Discipline and Grievance - Canterbury College (6th...

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Location

Canterbury College

New Dover Road

Canterbury

CT1 3AJ

United Kingdom

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Refund Policy

Refunds up to 7 days before event

Event description

Description

Introduction

This course will enable delegates to develop their skills to help them conduct appraisals and also deal with any issues relating to disciplinary matters or grievances. It is aimed at managers, team leaders and supervisors although it is not necessary to be currently working in this role to benefit from the course, so would also suit those who intend to move into a management role.

Course content:

Thie course is practical and interactive and delegates will take part in group activities and discussions, as well as working on individual plans and exercises.

On completion of this course the delegate will be able to:

  • Understand how to conduct an appraisal and have an awareness of the different types of appraisal
  • Be able to give feedback - praise and criticism
  • Set goals and create action plans
  • Identify skills gaps
  • Encourage and develop other people's ideas
  • Have a clearer understanding of what discipline and grievance means and how to follow procedures correctly
  • Resolve issues informally and understand when formal action is necessary
  • Decide when an internal investigation is necessary and what it should consist of
  • Confidently deal with difficult situations
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Date and Time

Location

Canterbury College

New Dover Road

Canterbury

CT1 3AJ

United Kingdom

View Map

Refund Policy

Refunds up to 7 days before event

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