Courageous Conversations

We all have conversations from time to time that we dread. Wishing it would go away rarely works. Having a clear strategy can make all the difference. This workshop is designed to give you the skills and confidence to have a meaningful, productive conversation at work.

At Talking Shop Training, we know that your time is more precious than ever in a working world that seems to be going faster and faster. That's why we've redesigned our ever-popular 'Courageous Conversations' interactive workshop to fit into your lunch schedule!

This 90-minute scenario-based training, incorporating forum theatre, aims to entertain and inform.

We will explore how the best intentions can sometimes go wrong. We will help you build a solid technique to get it right.

Areas that we will cover include:

• Preparing for a challenging meeting
• Setting the appropriate tone
• The challenges of meeting online
• Coaching techniques
• Effective questioning.
• Active listening
• Assertiveness
• Body Language
• Voice

This online workshop for Zoom has been designed to help those who occasionally have to have challenging conversations with those they manage.

We found Talking Shop Training via their public webinar sessions, attending ‘how to have courageous conversations’. Their approach was refreshing, engaging and learner led which we then explored to develop some specific in-house workshops (with content around communication and empathy). I would have no hesitation in recommending Talking Shop Training to any of my internal or external L&D colleagues to use their existing public workshops or develop learning tailored to an organisational needs.

- Katie Kinnaird, Learning & Talent Consultant, Marks & Spencer

"We have been working with Talking Shop for over 15 years and the feedback from clients is always excellent. Their actors understand the legal principles underlying our training and can then adapt these to deliver practical, skills based sessions. They are credible, approachable and our clients really enjoy their use of humour."

- Head of Client Training, International Law Firm

Your trainers -

Clare Beck

Clare has been a leadership development consultant for over 20 years and has worked extensively in both the public and private sector as an impact and business coach and facilitator and has worked with Talking Shop training for many years.

A large part of her work is enabling the safe practice of courageous conversations, either one to one or in small groups. Her approach is to find a balance between appreciation and challenge to enable leaders to make small changes that make a big difference.

Recent programmes worked: Negotiation Skills, Optimising Emotional Intelligence, High Impact Communication, Storytelling, Courageous Conversations. She currently works as a coach for Senior Leaders in the Civil Service & at PwC.

William Theobald

William is director at Talking Shop Training and has been directly involved in the organization and running of workshops and coaching since 2017.

Having studied a Postgraduate Diploma in Broadcast Journalism at Nottingham Trent University, he adapted the skills developed there to best fit a wide-ranging programme of coaching and facilitation at Talking Shop.

Having been coached to a professional level by Stewart Theobald, founder of Talking Shop Training, he has been involved in a variety of workshops at universities and organizations in Courageous Conversations, Presentation Skills, Voice Projection and Audience Engagement.