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Course: NLP for Business Analysis in a Day
Tue 29 November 2016, 09:00 – 16:00 GMT
This 1 day course is aimed at Business Analysts supporting IT projects. The body of knowledge and competence framework for BAs is maturing but most practitioners have learned the technical competences on the job, leaving gaps in managerial and behavioural competences that can mean that solutions developed do not adequately meet the needs of the end users.
This course helps BAs: facilitate effectively, hear what isn’t being said, separate needs from wants, find accommodations and develop assertive behaviours.
Do you want someone with those skills and behaviours on your team?