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CQC Masterclass Workshop - Central Location

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Date and Time

Location

Location

Lakeside 400

Ground Floor 1&2, Lakeside 400

Old Chapel Way, Broadland Business Park

Norwich

NR7 0WG

United Kingdom

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Event description
Half-day CQC Masterclass Workshop

About this Event

Norfolk and Waveney Training Hub are funding up to 30 places on this half-day CQC (Care and Quality Commission) masterclass workshop, delivered by PMA (Practice Managers Association). Refreshments will be provided.

This module looks at the CQC Inspection process and how to deal with them. We will focus on how to create a culture of buy-in within the GP Practice through a better understanding of the CQC assessment framework. The module will be delivered as an interactive session with practical guidance to enable participants to map the techniques onto their own practice – and has been fully updated to incorporate the CQC Inspection changes applicable from April 2018.

Objectives:

Participants will improve their understanding of the CQC Assessment process. The module will provide a detailed insight into the key lines of enquiry and how to prepare. The workshop will provide guidance of good practices and equally important, on what inadequate services look like – enabling you to adopt practiced due diligence techniques that will help to mitigate risks and will also help with all aspects of compliance of the Quality Care Commission rules.

Agenda:

Registration

Introduction and Welcome – Overview of the Programme & Objectives

Open Forum – identifying your challenges

CQC Inspection changes from 2018

Techniques and Tips – Managing the CQC Assessment

CQC Registered Manager / Responsible Person

BREAK

Understanding the fundamentals of the CQC Assessment

Building your CQC Assessment Strategy - plan it and know it intimately.

Table Top Population Groups

Planning the Inspection

Inspections of GP practice or GP out-of-hours service – Reporting Process

Useful Links, websites and documents

Open Forum – Questions & Discussions

Close

For parking information, click here.

This masterclass session would be suitable for Practice Managers, Assistant Practice Managers, and other team members with compliance responsibilities within your primary care settings.

If you have any queries please contact norfolkwaveneytraininghub@nhs.net or call 01502 712545.

Kind regards,

Norfolk and Waveney Training Hub

Date and Time

Location

Lakeside 400

Ground Floor 1&2, Lakeside 400

Old Chapel Way, Broadland Business Park

Norwich

NR7 0WG

United Kingdom

View Map

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