CQC Training Course - New Assessment Framework and How To Be 'Outstanding'

This course runs 10:00am-4:00pm and includes the training day, a bank of training resources and materials to take home, plus lunch and refreshments throughout the day.

Receive a free Audit guide aligned to the new Assessment Framework when attending the course.

Join our informative CQC training session to understand the New CQC Single Assessment Framework, you will learn how to prepare for CQC inspection under these new changes, and understand how the Quality Statements will impact your service.

Who Should Attend?

This CQC training is tailored for health and Socialcare professionals from across the sector.

Course Agenda:

A History of CQC who are they and what do they do

• The Care Quality Commission (CQC)
• The CQC’s Powers
• Regulated Activities
• Who are the Care Quality Commission?

The New CQC Single Assessment Framework

• The what and the why of the Single Assessment Framework
• “I” and “We” Statements
• The 5 key questions, regulations & fundamental standards
• New Framework in focus; evidencing “We” statements

Pre-Inspection

• Understanding the inspection model
• What are the 11 Fundamental standards?
• The 5 Questions being asked as part of the Inspection.
• Mapping the standards to the 5 Questions
• Its Not just CQC - Looking at the other Legislation
• Evidence Matrix
• Evidence that now demonstrates compliance for the 5 Questions

Understanding the Quality Statements

• The 34 Quality Statements
• The Inspection Methodology
• The Inspection Process
• The New Strategy explained

On the day of inspection

• First Impressions Matter
• Time to Showcase your good work
• Introductions (Who are the Inspection team?)
• General house-keeping for everyone

After the inspection

• Immediate Team brief
• 48 Hour Rule
• Ratings
• How often you will be Inspected
• Draft Report

Hints and Tips for achieving Outstanding

• What constitutes outstanding?
• Sharing Best Practice
• Getting the most from the CQC Website

Course Testimonials

London Course – Delivered 27th February 2024

“Excelent course - incredible value for money and much appreciated” – Dr Alpa Johar – Floss and Smile Dental Practice

Manchester Course – Delivered 29th February 2024

"The session was really useful for someone starting off in a CQC role within General Practice. There was lots to take back into the practice to ensure we are compliant under the new framework." - Jessica Potts - Benchill medical practice

“Have to say this was the best course I have ever attended on any subject. Delivery of the information again, best I have experienced. Very memorable. I will learn by your example.”Sharon Joy – Blanchland Medical Practise

Birmingham – Delivered 18th April 2023

“Excellent session. Well delivered in a concise, interesting and easily understandable way.” Reece – Avon Support

“A really useful session with examples and practical solutions. Interactive and engaging. Useful materials shared to help our team build internal systems to support local practices.” Kay Crossman – BSOL ICB Peer Support Team

“Very interesting, informative and relevant. Enjoyable and able to apply to practice.” Liz Harrison – Laurel Residential Homes