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CQI Derby and Nottingham Branch AGM - ISO9004 Quality management guidance to achieve sustained success.

The Chartered Quality Institute

Wednesday, 7 February 2018 from 18:00 to 20:30 (GMT)

CQI Derby and Nottingham Branch AGM - ISO9004 Quality...

Ticket Information

Type Remaining End Quantity
CQI / IRCA Member 13 Tickets 7 Feb 2018 Free  
Non member 5 Tickets 7 Feb 2018 Free  

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Event Details

The Chartered Quality Institute (CQI) Derby and Nottingham Branch invites you to attend the branch Annual General Meeting to be held on 7th February 2018 at The Village Hotel, Nottingham.

This session will also provide a brief overview of ISO 9004. This document provides guidance to managers at all levels to support the achievement of an organization’s sustained success in a complex, demanding, and ever-changing environment. While the well know ISO 9001:2015 focuses on providing confidence in the organization’s products and services, ISO9004 unfortunately tends to be the unknown and poor relation within the ISO 9000 portfolio. Nonetheless it provides valuable guidance for an organisation wishing to increase confidence in their ability to achieve sustained success.

Factors affecting an organization’s success continually emerge, evolve, increase or and diminish over the years and adapting to these changes is important for sustained success. Top management should focus on the organization’s ability to meet the needs and expectations of both its customers and other relevant interested parties, as determined by the organization. This publication provides guidance for systematic and continual improvement of the organization’s overall performance; including the planning, implementation, analysis, evaluation and improvement of an effective and efficient management system.

The guidance document received an overwhelming 98% vote at last ISO/TC176 meeting and Final Draft International Standard will be published soon.


About the speaker: 

Mark Braham MSc, EngTech, FCQI CQP is the Head of Business Assurance at The AA and is currently Head of UK delegation to ISO/TC176 the technical committee responsible for ISO9000 and ISO10000 series of standards. He is also Chair of QS1 the UK mirror committee for ISO/TC176 and CQI category A liaison. Mark has over twenty years in standards development, quality, business improvement and governance.


 Village Hotel Club Nottingham, Brailsford Way, Chilwell, Nottingham. NG9 6DL is minutes away from junction 25 of the M1 and 20 minutes from Nottingham city centre. Parking is available at the venue. Attenborough train station is just 0.7 miles away. Local bus routes running close to the Village Hotel include 510, IGO, SKY and Y5.


Please arrive from 18:00hrs for refreshments and networking, ready for a prompt 18:45hrs start.

The CQI Derby and Nottingham Branch Annual General Meeting will be held at the start of the seminar and will be followed by the ISO 9004 guest speaker.

 The event is hosted by the CQI Derby and Nottingham Branch and is free for all CQI and IRCA members to attend. Members will be asked to provide their membership numbers. Guests are most welcome but will be required to apply for their own ticket also at no charge.

CPD Certificates will be issued to attendees following the event.

Do you have questions about CQI Derby and Nottingham Branch AGM - ISO9004 Quality management guidance to achieve sustained success.? Contact The Chartered Quality Institute

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When & Where

Village Hotel Nottingham
Brailsford Way
NG9 6DL Chilwell
United Kingdom

Wednesday, 7 February 2018 from 18:00 to 20:30 (GMT)

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The Chartered Quality Institute

The Chartered Quality Institute (CQI) is the UK's leading global professional body advancing the practice of quality management in all sectors. 

With 20,000 members worldwide, we are uniquely placed to define and lead the quality profession, setting the standards for its capability and scope through the CQI Competency Framework. We encompass the whole quality community, including quality management professionals (CQI members) and management systems auditors, through our specialist division IRCA (the International Register of Certificated Auditors).


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CQI Derby and Nottingham Branch AGM - ISO9004 Quality management guidance to achieve sustained success.
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