Across two interactive sessions, we’ll dive into how to tailor your tone, language and layout for different audiences and shape online content that’s engaging and easy to navigate.
We’ll focus on understanding the different needs and priorities of your audiences and how to craft messages that really resonate.
You’ll explore new ideas in a welcoming environment and come away with practical tools you can put to work straight away in your own communications.
Session One: Understanding your audienc
Monday 15th September, 11:00am - 13:00pm BST
– Effectively segmenting and understanding the needs of your online audience
– The importance of language and imagery in digital content
– Tailoring your web content and social media to capture your audience
Session Two: Crafting a compelling message
Tuesday 16th September, 11:00am - 13:00pm BST
– Exploring NHS digital content guidelines
– Building a toolkit of strategies to assist you when writing for the web
– The principles and power of plain English