A FREE bespoke training session for all businesses located within the Birkenhead First Business Development District area. Teaching you how to deliver excellent customer experiences and to keep your customers coming back
This session will explore:
• Customer service / customer experience: The difference and why it matters
• Six secrets of excellent customer service
• Understanding your customers’ experience
• Creating your ideal customer experience
By the end of the session you will understand:
• What makes an excellent customer experience
• How to improve your customer experience
• How to deliver the best customer experience
Places on this training session are limited to 20 spaces.
Please note: participating businesses must be located within the Birkenhead First Business Development District area.