In this webinar Agency CEO, Paul Stephen will be exploring how brands need to translate their ‘moments of magic’ in the digital world and recreate these at scale.

It’s essential that businesses have a customer experience that sets them apart and that they understand the dangers of conforming to ‘the norm.’ In this ever competitive market travel brands need to leave their customers feeling special, valued and above all as advocates of their brand.

Paul will delve into how brands should use data, ML and AI to create magical moments on their websites and why 'good' UX is no longer 'good enough.'