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Creating superior guest experiences. Every step of the guest journey
Thu 18 May 2017, 14:00 – 18:00 CEST
How technology can drive guest experiences and revenue.
Oaky, Revinate, HotelChamp and Mews Systems are forward-thinking start ups that change the world of hospitality. We have teamed up to host a unique Hotelier Masterclass. Delivering incomparable guest experiences prior, during and after your guest’s stay can be much easier than you had envisioned.
We will show you how to optimize your guest journey in this fun, educational afternoon.
Join the masterclass by registering above!
14:00 - 14:10 Welcome
14:10 - 14:40 Oaky on 6 best practices of putting your guest in control
14:40 - 15:10 Revinate on Winning guest engagement strategies to increase revenue
15:10 - 15:30 A coffee break
15:30 - 16:00 Hotelchamp on Personalization and Persuasion - The key to Increase direct revenue
16:00 - 16:30 Mews on Booking Direct - What is the big fuss?
16:30 - 18:00 Cocktail Reception
Please note this Masterclass is organized for hotel and hostel professionals only.