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Crisis Communications

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In a nutshell: Learn how to communicate in a crisis, handle the media and protect your reputation if things go badly wrong

About this Event

Who it’s aimed at: SME’s, corporates, public sector organisations, board members, management teams

American billionaire Warren Buffett said: “It takes 20 years to build a reputation and five minutes to ruin it. If you think about that you’ll do things differently.”

That’s why knowing how to communicate in a crisis is vital – doing it in the right way can mean the difference between maintaining your reputation and irreparable damage which could threaten your business’ survival.

Covid-19 has taught us that a crisis can hit at any time, so whether you’re dealing with a social media gaffe, mass redundancies, a legionnaires outbreak or a factory fire, being prepared is the only option if you want to retain customer confidence.

We’ll teach you:

· How to develop a crisis communication plan

· About the importance of managing your social media in a crisis

· How to carry out media interviews under pressure

· The importance of key messages and how to deliver them

· Why communicating with your customers and stakeholders is vital

Getting great press coverage is brilliant for a business, grabbing the headlines for all the wrong reasons is something no company owner wants to face. Our webinar will give you all the tips and techniques you need to be prepared. Remember the cost of preparing for a crisis is far less expensive than recovering from one.

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Eventbrite's fee is nonrefundable.

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